FAQ's
Q: What if I have a problem with my project, is the work guaranteed?
A: Color Reflections will make any repairs necessary, due to our error, within 24 hours of delivery.
Q: I'm in a time crunch. What rush options do you have?
A: Color Reflections works around the clock to ensure your needs are met in the most expedited manner possible. With available EXPress ServiceT, your project is delivered the next day, 7 days a week.
Q: How can I have confidence in the quality of your work today and down the road?
A: We use only the finest raw materials from top manufacturers in everything we produce. No project leaves our doors without acing the 11-step QualMAXT quality assurance test, which ensures the accuracy of your results.
Q: My order is relatively small, and I'm worried that it'll get lost in the shuffle.
A: Complimentary with every order, the Color Reflections' Signature ServiceT program ensures your project garners the level if service it deserves. You'll be assigned a Print Specialist team that will manage production from start to finish. In addition, you'll have access to upper management at all times, who will keep an eye on the work along the way.
Q: I don't keep the most regular business hours, and sometimes I need to manage project logistics after hours. Is there a way I can do this?
A: Though Color Reflections works around the clock to deliver results, we've developed our proprietary VirtuaCOLORT software with your time in mind. Manage billing, upload files, track a shipment, and more with this automated software that lets you be hands-on with a project like never before.
Q: We need to get our printing project underway immediately. Help!
A: An integral part of the Signature ServiceT program is the delivery of a quote in just hours, not days.
Q: Color Reflections has always delivered top-notch results, but how do they do it?
A: We believe that the quality of printing starts with that of our staff, technology and facilities. We invite you to take a look behind the scenes with the Color Reflections TechTourT, a virtual trip through our facilities, complete with commentary from both our expert employees and satisfied customers.
Q: The printing business is always changing. How do you keep up?
A: While we invest hundreds of thousands of dollars every year in the latest technology, our true expertise lies within our team. To ensure our employees were the most knowledgeable in the business, we introduced Color Reflections UniversityT, dedicated to the continuing education of everyone who touches your printing project.
Q: You've always done a great job for me on my printing projects, but how can I get some help with design work as well?
A: Color Reflections offers a range of creative services, in addition to our expertise in large format printing. Give us a call and we'll tell you more.